| Rules and Regulations of Hallwag Kümmerly+Frey AG Switzerland 1. General For the business relationship between Hallwag Kümmerly+Frey AG and the buyer, here after known as client, the following conditions are valid. By using the web site, the client agrees with Hallwag Kümmerly+Frey AG general conditions. Orders are legitimate for Hallwag Kümmerly+Frey AG upon confirmation of it from the client. This set of conditions are valid from January 1, 2003. 2. Delivery Products are sent directly at storage, from our partner Schweizer Buchzentrum in Olten, within 3-4 working days throughout Switzerland (abroad 2-3 weeks). If products happen to be out of inventory or not available, the client will be notified directly by e-mail, with further information concerning the delivery. 3. Prices Showed prices are expressed in Swiss Francs (CHF). Hallwag Kümmerly+Frey AG holds the rights to modify prices without previous notice. 4. Shipping costs The client is responsible for costs concerning shipping & handling, insurance fees and declaration costs. Costs are shown on order and reported with the selling invoice. 5. Payment Upon credit card charge, goods will be sent. 6. Data protection Hallwag Kümmerly+Frey AG guarantees the withhold of personal information, which will not be transferred to third parties. All personal information will be kept confidential. All information concerning the client, will be shared only with business partners in order to fulfil orders. 7. Security Credit card personal data is locked with SSL technology. Each transaction is authorized online by the correspondent Credit Card Company. On statements, Credit Card charges are cited as www.swisstravelcenter.ch. (Information: www.saferpay.com) 8. Complaints / Products returns Complaints and products returns can be asked within 8 working days upon delivery of goods. Products shall be returned in original packaging and shape. Defective merchandise or faulty shipments will be replaced promptly. Clients are entitled to refunds for Hallwag Kümmerly+Frey AG merchandise. 9. Legal aspects For any legal disputes, all matters will be competence of the district courts of Berne, CH. For legal issues, please refer to the Swiss Court of Justice. |
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